Privacy Policy for Text Messaging Services

At Walters and Hemmings, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you opt in to receive text messages from us.

Opt-In Policy: By providing your phone number and opting in to receive text messages from Walters and Hemmings, you consent to receive SMS messages related to our products, services, promotions, and customer support. Consent is not a condition of purchase. You can opt-in by the following option(s):

Keyword Text Opt-In

Texting "JOIN" or "OPT-IN" to a specified number, which is documented in the customer account.

Verbal Consent:

Giving verbal consent over the phone, which is documented in the customer account.

Information We Collect: When you opt in to receive text messages, we may collect your name, phone number, and any other information you provide to us voluntarily. This information is used solely for the purpose of delivering relevant messages and providing customer support.

How We Use Your Information:

To send you service-related messages, updates, and promotional content.

To respond to your inquiries and provide customer support.

To manage your text message preferences and ensure compliance with 10DLC regulations.

Message Frequency: Message frequency may vary based on your interactions with Walters and Hemmings and your communication preferences.

Message and Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text or data plan, please contact your wireless provider.

Help Policy: If you need assistance with our text messaging services, you can reply HELP to any message you receive from us. You can also reach out to our customer support team directly at:

Phone: 231-946-5212

Email: christina@wandhtc.com

Opting Out: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. Once you opt out, you will no longer receive text messages unless you choose to opt back in.

Data Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or mobile networks can be guaranteed to be 100% secure.

Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or to provide the services you’ve requested.

Your Consent: By opting in to receive text messages from Walters and Hemmings, you consent to the collection and use of your information as described in this Privacy Policy.

Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Terms and Conditions for Text Messaging Services

By opting in to receive text message communications from Walters and Hemmings, you agree to the following terms and conditions. Please read them carefully.

Types of Messages: When you opt in, you consent to receive text messages related to:

Service updates and notifications

Product and promotional information

Customer support and appointment reminders

Other business-related communications

Message Frequency: Message frequency may vary based on your interactions with Walters and Hemmings and your communication preferences.

Message and Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. If you have questions about your text or data plan, please contact your wireless provider.

Opt-In Policy: By providing your phone number and opting in to receive text messages from Walters and Hemmings, you consent to receive SMS messages related to our products, services, promotions, and customer support. Consent is not a condition of purchase.

You can opt in by:

Texting "JOIN" or "OPT-IN" to a specified number 

Providing verbal consent

Opt-Out Instructions: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive text messages unless you choose to opt back in.

Help Policy: If you need assistance with our text messaging services, you can reply HELP to any message you receive from us. You can also reach out to our customer support team directly at:

Phone: 231-946-5212

Email: christina@wandhtc.com

Privacy Policy: Your privacy is important to us. Please review our Privacy Policy at https://www.waltersandhemming.com/privacy-policy for information on how we collect, use, and protect your data.

Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or to provide the services you’ve requested.

Changes to These Terms: We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated revision date.